Privacy Policy

Last Updated: 15 October 2026

1. Who We Are

SameDayRun ("we", "us", "our") is a nationwide same-day courier service operating across the entire United Kingdom.

Email: info@samedayrun.co.uk

2. What Information We Collect

We collect information you provide directly to us, including:

Your name, email address, and phone number
Collection and delivery addresses
Booking details and delivery requirements
Any other information you share when making an enquiry or booking

We also automatically collect certain information when you visit our website, including IP address, device details, pages visited, and browser type.

3. Payments & Card Information

We do not collect, store, or see your card details.

All online payments are processed securely through Stripe, a third-party payment provider. When you pay for your booking:

You enter your card details directly with Stripe — not on our website
We never have access to your card number, expiry date, CVV, or any payment card information
We only receive confirmation that payment has been successfully completed
Stripe's privacy policy governs how your card data is handled — you can view it at stripe.com/privacy

We may receive your billing name and email address from Stripe solely to confirm and process your booking.

4. How We Use Your Information

We use your information to:

Process and manage your bookings — nationwide delivery across the UK
Communicate with you about your delivery
Send booking confirmations and payment updates
Respond to your enquiries
Improve our website and services
Comply with legal obligations

5. Who We Share Your Information With

We only share your information when necessary, including:

Stripe — solely for payment processing purposes (as explained above)
Third-party service providers and drivers who help deliver our services across the UK
Law enforcement or regulatory authorities when required by law

We do not sell your personal information to third parties.

6. How We Protect Your Data

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Since we do not handle or store card details, your payment information is processed directly by Stripe using industry-standard encryption and security practices.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at: info@samedayrun.co.uk

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@samedayrun.co.uk